Can I color the Hair?

Yes.

 

How long does the hair last?

Lasts for 1-2 years the hair will last as long you take care of it. Use ONLY professional products.

 

Washing Technique?

Go to the video on YOUTUBE/ PUREHAIRSEDUCTIONLLC.

 

What is the 'Remy Hair'?

Every hair has cuticles present that act as a protective layer to the hair which thereby increases the lifespan of the hair. Remy hair refers to the hair that has all the cuticles intact which mean that the cuticles have not been stripped off by chemical treatment.

 

How long does shipping usually take?

Please understand that it takes 24-48 hours to process the order. We do our best to process and ship orders the same day. We will email you a tracking number once your order ships. We ship via USPS. SHIPPING 5-7 DAYS OR SOONER

 

What is steamed texture?

Steamed hair is basically the natural wavy machine weft hair which has been put on rollers and steamed in order to obtain the pattern.

 

 CONTACT INFO:

Customer Service:

Support@Purehairseduction.com

 

WIGS/F.A.Q.S

My order was cancelled. Why?

There are a few reasons why we would automatically cancel your order.

Several days have passed since you’ve placed your order and we haven’t received a tracking number from you and haven’t received your hair.

The billing and shipping address doesn’t match on your order information.

Why do you cut the wefts/tracks?

When using a sewing machine it is essential to cut the wefts after each row is sewn down. On the sewing machine, there is no such thing as folding over the wefts. To insure the wig isn’t bulky and that it lays flat, it is a must to cut the wefts after each row.

How long does it take to make the wig?

4 Days for local customers.

Up to 5 Days for everyone else after the hair is received.

Are your wigs glueless?

Closure wigs are glue-less. Frontals wigs are not glue-less and will require some sort installation.

I purchased a wig online and live locally. Can I pick it up locally?

If you ordered the Wig Construction Service then yes. We will meet locally twice. 1) When I retrieve the hair from you 2) When I complete the wig and give it back to you.

If you order a Made to Order Wig, I will not be able to meet with you locally so that you can retrieve those wigs. To protect my business from fraud, I must have proof that you have received your package. The payment processors I use (Stripe & PayPal) acknowledge a tracking number as valid proof that the package was received by the purchaser.

I purchase hair from your company. I now would like a wig. Can I receive a discount on Wig Construction Services?

There will NO discount applied. You must pay the full price for the Wig Construction Service.

Do you wholesale your wigs?

No. I do not wholesale my wigs.

Are you willing to make wigs for other companies?

I do not mind making wigs for other hair companies. Your wig order will be treated just as all other wig orders.